Privacy Policy

Last Updated: July 11, 2026

At ILIA Beautyi, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you visit our website iliabeautyi.shop, create an account, place an order, or interact with our customer services. By accessing and using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

  1. Information We Collect

We collect personal information that you voluntarily provide to us and automatically collect certain data when you browse our website.

Personal Information You Provide

  • Account registration information: name, email address, password
  • Order information: shipping address, billing address, phone number, payment details, and order history
  • Customer support information: inquiries, feedback, photos, and other content you submit when contacting our team
  • Marketing subscription information if you sign up for our newsletter or promotional updates

Automatically Collected Information

When you visit iliabeautyi.shop, we automatically collect non-identifiable data including your IP address, browser type, device information, page browsing records, access time, website traffic data, and user interaction preferences through cookies and similar tracking technologies.

  1. How We Use Your Information

We only use your personal data for legitimate business purposes, including:

  • Processing, verifying, and completing your orders, including shipping arrangement and order follow-up
  • Providing customer support, responding to your inquiries, and handling return and refund requests
  • Maintaining and optimizing website functions, improving user browsing and shopping experience

Verifying user identity and preventing fraudulent transactions, unauthorized

  • access, and illegal activities
  • Sending order updates, shipping notifications, and service-related alerts
  • Sending promotional emails, exclusive offers, and product updates if you have subscribed (you may unsubscribe at any time)
  • Complying with applicable legal obligations and regulatory requirements
  1. Cookies and Tracking Technologies

ILIA Beautyi uses cookies, web beacons, and other tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize returning users, record browsing preferences, analyze website traffic, and optimize product display and service performance.

You can adjust your browser settings to block or delete cookies at any time. Please note that disabling cookies may affect some functions of our website and your shopping experience.

  1. Information Sharing and Disclosure

We will never sell, rent, or trade your personal information to third parties for commercial purposes without your explicit consent. We may share your information only in the following circumstances:

  • Service Providers: We may share necessary information with trusted third-party service providers, including payment processors, logistics and shipping companies, and technical maintenance teams, to complete order transactions and provide services.
  • Legal Requirements: We may disclose your information when required by law, court order, or government regulatory requirements, or to protect the legitimate rights, property, and safety of ILIA Beautyi, users, and the public.
  • Business Transfer: In the event of business merger, acquisition, asset transfer, or company restructuring, user information may be transferred as part of business assets.
  1. Data Storage and Security

We adopt industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, modification, loss, or theft. Your data is stored on secure servers with encrypted protection.

We retain your personal information only for the time necessary to fulfill the purposes for which it is collected, including completing transaction records, maintaining after-sales services, and complying with legal retention requirements. After the retention period expires, we will securely delete or anonymize your data.

  1. Your Rights

Depending on applicable data protection laws, you have the following rights regarding your personal data:

  • The right to access and obtain a copy of your personal information stored by us
  • The right to correct inaccurate or incomplete personal data
  • The right to request deletion of your personal data
  • The right to withdraw your consent for data processing at any time
  • The right to unsubscribe from marketing and promotional emails

To exercise your rights, please contact our support team via the contact methods listed below.

  1. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or payment service pages. This Privacy Policy only applies to iliabeautyi.shop. We are not responsible for the privacy policies and data processing rules of third-party platforms. We recommend that you review the privacy policy of each third-party website you visit.

  1. Children’s Privacy

Our website and products are intended for use by adults aged 18 and above. We do not knowingly collect personal information from minors under the age of 18. If you are a parent or guardian and believe we have collected information from a minor, please contact us immediately, and we will promptly delete the relevant data.

  1. Policy Updates

ILIA Beautyi reserves the right to update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated revision date. Your continued use of our website after policy updates constitutes your acceptance of the revised Privacy Policy.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data processing, please contact our customer support team:

Email: [email protected]

Help Center: https://support.iliabeautyi.shop

Our team replies within 1-2 business days, excluding public holidays.