Contact Us

Thank you for reaching out to **ILIA Beautyi**. We welcome your questions, feedback and inquiries regarding our clean‑beauty products, online orders, shipping, returns, ingredients and brand information.

Customer Support

For questions about website orders, product usage, shade recommendations, returns, exchanges, damaged items or product‑related concerns, please connect with our customer care team.

**Email Contacts**

– United States & International Customers: [email protected]

**Business Hours & Response Time**
Our support team operates Monday‑Friday, 8:30 AM – 8:30 PM EST, excluding US public holidays.
Most inquiries will receive a reply within 1‑2 business days. During high‑volume periods, responses may take up to 3 business days.
To speed up assistance, please include your **order number**, full name and relevant order details when submitting your request. If reporting a product reaction or damaged goods, please attach photos where applicable.

Helpful Self‑Service Resources

Before contacting support, you may find immediate answers in our resources:

– Official Website: [iliabeautyi.shop](https://iliabeautyi.shop)
– Help Center / FAQ: [support.iliabeautyi.shop](https://support.iliabeautyi.shop)

Important Notes

– Add our support email addresses to your email safe‑sender list to prevent replies from landing in spam or junk folders.